Hawaii Mom Blog: Waterman Bar & Grill at Four Seasons Resort Oahu at Ko Olina

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July 12, 2016

Waterman Bar & Grill at Four Seasons Resort Oahu at Ko Olina

We spent a lot of time at the pools at the Four Seasons Resort Oahu at Ko Olina, and when the hunger hit, we ordered poolside eats from Waterman Bar & Grill.

Fresh Fish Burger
My husband and I shared the Fresh Fish Burger.  The fish that day was Mahi, and the sandwich was satisfying and delicious.  The Mahi was seasoned perfectly, and it was topped with a charred holoholo corn relish lime aioli that was so good - I could've easily just eaten the corn by itself!

Kids meals are a deal at just $8 for a main, side, and dessert!

Watermelon Slices

Mini Cheeseburger with Mashed Potatoes

All Beef Hot Dog with French Fries

Shrimp Scampi with Brown Butter Corn on the Cobb

Chocolate Brownie

Chocolate Brownie with Ice Cream

Although there were a few errors with our orders, the staff quickly remedied them without any issues.

For instance, I ordered Onion Rings with the Fish Burger, but we got Fries instead.  The attendant apologized and promptly returned with the Onion Rings.

One of the kids meals was missing the watermelon slices, and I advised the attendant he could just bring it out with the dessert, even though he insisted it would be no problem to go back and get some right away.

When it was time for dessert, the watermelon slices did arrive, but instead of two orders of brownies and one order of ice cream, we received one order of brownies, and one order of brownies topped with ice cream.  The attendant apologized once again, and I told him it was no problem and I'd just take the ice cream off of the brownie, but he ended up returning with another order of brownies, and a bowl of ice cream!

Ice cream by the pool!
Mistakes happen, but seeing how apologetic the attendant was and how he went above and beyond to remedy the situations without any hesitation did not surprise me.  It's just an example of the stellar service at Four Seasons Resorts.


Waterman Bar & Grill
Four Seasons Resort Oahu at Ko Olina
92-1001 Olani St, Kapolei, HI 96707
(808) 679-0079

1 comment:

  1. Yes please to all this and the Four Seasons! Haha

    ReplyDelete

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