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Roy's Ko Olina is a fave of mine. We’ve always had outstanding service there, and a recent visit only exemplified the service level there.
When our food arrived, everyone’s dishes were placed in front of them except for mine — I was given a salad, which I didn’t order. Turns out, the chicken sandwich I ordered was taking longer than expected, so they gave me a salad to eat while I waited for it.
Most other places would have just apologized for the wait — and that would've been totally fine with me, because keeping guests informed is key IMO, but the Roy's team took it a step further, and I really appreciated that gesture.
And we were doubly surprised at dessert! We ordered two desserts, and were given a third complimentary. Then when the bill came, our server said they took care of all the desserts!
When our food arrived, everyone’s dishes were placed in front of them except for mine — I was given a salad, which I didn’t order. Turns out, the chicken sandwich I ordered was taking longer than expected, so they gave me a salad to eat while I waited for it.
Most other places would have just apologized for the wait — and that would've been totally fine with me, because keeping guests informed is key IMO, but the Roy's team took it a step further, and I really appreciated that gesture.
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| Fried Chicken Sandwich |
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| Big Island Burger |
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| Ko Olina Club Sandwich |
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| Ko Olina Dragon Maki |
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| Chinatown Chicken Spring Rolls |
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| Island Fish & Chips |
And we were doubly surprised at dessert! We ordered two desserts, and were given a third complimentary. Then when the bill came, our server said they took care of all the desserts!
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| The Chocolate Soufflé |
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| Chocolate Chip Cookie Skillet |
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Banana Bread Latte Crème Brûlée |
I never found out why, but I do know that I can always count on Roy’s Ko Olina for great food and service!
Roy's Ko Olina
92-1220 Ali'inui Drive
Kapolei, HI 96707
(808) 676-7697




































