Hawaii Mom Blog: Visit Orange County - Tony Roma's

Dining

Recipes

Travel

Events

RECENT POSTS

October 16, 2014

Visit Orange County - Tony Roma's

On our first night in Anaheim we dined at Tony Roma's due to the proximity to Disneyland Resort and our hotel.

My family was pleasantly greeted upon arrival, but unfortunately the overall service the remainder of the night left much to be desired*.

Complimentary Rolls

Memphis Burger

Chicken Caprese Panini

Kids Chicken Bites

Kids Mac and Cheese
Once our order was taken, a passing server saw we had no utensils, so he asked another server to give us some.

Despite having 5 people in our party, the server only gave us 4 settings.  She passed our table to give another family their settings, and when I asked for another, she literally tossed it on the table as she walked by.

We were later given some rolls, and eventually the food arrived.

I thought the panini was really tasty, and my husband liked the Memphis Burger, which was topped with Pulled Pork and a Memphis BBQ Sauce.

My kids enjoyed their meals, but unfortunately, after looking back at the kids menu after we had already left the restaurant, we realized there were items missing.

According to the menu, all kids entrees are supposed to be served with an appetizer of celery and carrot sticks and ranch dressing, and the Mac & Cheese was supposed to have been served with a citrus apple salad - all of these items were missing.  If we had realized while we were eating that the items were missing, we definitely would've asked for them.

However, I do think it's great that the kids meals are served with broccoli and Go-Gurt Strawberry Yogurt.

Although our server was friendly, we still had lengthy waits for waters to be refilled and the check to be picked up (we ended up going to the front to pay so we didn't have to wait any longer).

Our hunger was satisfied, and the location was convenient, but it's too bad the overall service was not satisfactory, as I normally enjoy eating at Tony Roma's.

*Update on 10/17 - After notifying Tony Roma's about the missing items and service issues, they offered to refund the amount of the kids meals, which I accepted.  Mahalo Tony Roma's!


Tony Roma's
1640 S Harbor Blvd
Anaheim, CA 92802
(714) 520-0200

No comments:

Post a Comment

The posts published on Hawaii Mom Blog are personal experiences and opinions only. Press releases and other information from business are shared if believed they may be of interest to Hawaii Mom Blog readers. Press releases/information from businesses do not reflect personal opinions. Unless otherwise specified, products are provided by the sponsor free of charge, and no monetary compensation is received. Hawaii Mom Blog assumes no liability for any malfunction, injury, or other loss or damage, whether direct, consequential, or incidental, arising out of services, companies, or products that have been featured, reviewed, given away, advertised, or written about on Hawaii Mom Blog. Click here for the Terms of Use.